Radiology Reporting IT Support

DMC are a successful and trusted provider of NHS services across England
and Scotland. We have grown rapidly in the past decade from a single Dulwich
practice to a team of over 400 employees dedicated to giving patients the very
best in care.

DMC Healthcare continue to see steady growth in the services we provide
and we are looking for 
IT Support Administrator to join our busy team & support our Radiology Department.

Role is based at our head office is South East London with occasional
site visit as requested.

We are looking for IT Support Administrator to join on a permanent basis,
full time 37.5 hours/7 days a week, so would include weekend shifts on a rota

If you are passionate about contributing to DMC’s service development and more widely across the organisation, our open culture will enable you to be involved in the decisions that affect our care delivery. If you feel that this is the role for you, keep reading for further information about this exciting and important position at DMC Healthcare.

We are seeking an experienced and highly motivated IT Technician with
NHS experience to be part of our growing organisation; serving staff and
delivering high quality care to patients.

The successful candidate will be responsible for managing and leading
the Picture Archive and Communications System (PACS), external Radiology
Information System(s) (RIS), relevant clinical applications and any other
systems connected to PACS across client Trusts. The post acts as the first
point of contact and escalation of issues in relation to these systems,
ensuring proactive monitoring and resolution is undertaken. This post is also
responsible for managing and leading integration with NHS Trusts and for
delivering projects to ensure systems are fully utilised.

The candidate will work closely with key stakeholders for PACS to ensure
Radiology IT systems have a clear strategy of development, including
considering new technologies whilst ensuring active monitoring of work stations
are adhered to.

The successful candidate will have experience of managing and maintaining an
information system, must be self-motivated, well organised and have a high
standard of professionalism in order to deal with a range of customer
stakeholders at all levels.

Key responsibilities include:

  •        Monitor the support inboxes for IT
  •        Manage with day-to-day requests
  •        Support on a variety of IT projects
    & IT systems maintenance
  •        Support with the upgrading,
    installing and configuring of new hardware and software to meet company
  •        Ensure that thecompanydata protection policies are adhered
    the risk of a data breach occurring
  •        Performing and Monitoring data
    backups as per schedule
  •        Incident Reporting including
    detection, response, and remediation.
  •        Managing Phone system like Mitel,
    cisco, x-on etc
  •        Knowledge of system security (e.g.,
    intrusion detection systems) and data backup/recovery


  •       Educated to degree level (or equivalent), having at least 2 to 3 years’ experience in an IT support administrator role 
  •       Strong technical capabilities in Windows workstations and server, Microsoft Business Applications (e.g., Microsoft 365, Azure 
  •       Strong interpersonal and communication skills 
  •       Troubleshoot system and network
    problems, diagnosing and solving hardware or software faults

As part of our employment process, you will be required to complete the
appropriate level DBS check.

Equality and Diversity Statement

The company supports the principle of Equality and Diversity in
employment wholeheartedly and opposes all forms of unlawful or unfair
discrimination on the grounds of age, disability, sex, gender reassignment,
sexual orientation, pregnancy and maternity, race, religion or belief and
marriage and civil partnerships.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions
Order) 1975 and as such it will be necessary for a submission for Disclosure to
be made to the Disclosure and Barring Service (formerly known as CRB) to check
for any previous criminal convictions.

This job advert may close as soon as sufficient suitable applications
have been received. If interested please apply for this post as soon as possible

Your submitted application maybe imported into our preferred Third-party
recruitment system.  By applying for this post, you are agreeing to DMC
Healthcare transferring the information within this application to its
preferred applicant management system. If you are offered a job, information
will also be transferred into the DMC Electronic Staff Records system.

JD – IT Support Administrator